Privacy Policy – 12 Maestros
Operado por Certero, Inc. (California, USA)
Effective Date: 02/12/2026
12 Maestros (“we,” “our,” or “us”) is operated by Certero, Inc., a California corporation. We respect your privacy and are committed to protecting your personal information when you visit 12maestros.com or communicate with us through our services, including phone and SMS communications.
This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following information:
Name
Email address
Phone number
Information voluntarily provided through forms or consultations
Communication preferences
We only collect information necessary to provide requested services or respond to inquiries.
2. How We Use Your Information
We may use your information to:
Respond to inquiries
Provide requested services
Send appointment confirmations
Send conversational SMS updates
Improve our website and communication experience
Maintain internal records
We do not sell, rent, or trade your personal information to third parties.
3. SMS Communications
By providing your mobile phone number to 12 Maestros, you consent to receive conversational SMS messages related to your inquiries, appointments, or requested services.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
SMS services are operated by Certero, Inc. on behalf of 12 Maestros.
We do not send promotional spam messages. Communications are limited to service-related interactions unless explicitly requested by you.
4. Data Protection
We implement reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Third-Party Services
Our website may use trusted third-party services for hosting, analytics, communications, or payment processing. These providers only receive information necessary to perform their services and are required to maintain confidentiality.
We are not responsible for the privacy practices of external websites linked from our site.
6. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your data (where legally permitted)
To make a request, contact us using the information below.
7. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.